Ghostpilot, Inc.
Effective Date: September 1, 2024 Last Updated: November 1, 2025
Ghostpilot, Inc. (“Ghostpilot,” “we,” “us,” or “our”) is committed to full compliance with the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) whenever we process personal data of individuals located in the European Economic Area (EEA) or the United Kingdom (UK).
This GDPR Policy supplements our Privacy Policy and applies only to personal data subject to GDPR. It does not create rights for individuals outside the EEA/UK.
This policy applies when Ghostpilot acts as a Data Controller or Data Processor under GDPR:
RoleTrigger Controller We determine purposes/means (e.g., marketing, account management, billing).Processor We process on behalf of customers (e.g., analyzing uploaded website data).
We process personal data only when we have a valid lawful basis:
Purpose Lawful Basis Examples Account creation & service delivery Contract (Art. 6(1)(b))Username, email, SEO project data Billing & subscriptions Contract + Legal Obligation Payment details, invoices Marketing emails Consent (Art. 6(1)(a))Newsletters (opt-in only)Analytics & product improvement Legitimate Interests (Art. 6(1)(f))Aggregated usage stats (LIA conducted)Fraud prevention Legitimate Interests IP monitoring Legal compliance Legal Obligation (Art. 6(1)(c))Tax records, court orders
Consent is granular, freely given, and withdrawable via privacy@ghostpilot.ai.
Individuals in the EEA/UK have the following rights, free of charge:
Right Response Time Process Access (Art. 15)30 days Export in CSV/JSON Rectification (Art. 16)Immediate Dashboard or support ticket Erasure (“Right to be Forgotten”) (Art. 17)30 days Subject to retention obligations Restriction (Art. 18)Immediate Flag account for limited processing Portability (Art. 21)30 days Structured, machine-readable format Objection (Art. 21)Immediate (marketing) / 30 days (other)Stop processing unless compelling grounds Automated Decisions (Art. 22)N/ANo solely automated decisions with legal effect
Submit requests to dpo@ghostpilot.ai with subject “GDPR Request – [Your Name]”.
We verify identity (e.g., email confirmation) before action.
Ghostpilot is headquartered in the United States. Transfers outside the EEA/UK use:
Mechanism Details Standard Contractual Clauses (SCCs)2021 EU Commission modules (Controller-to-Processor & Processor-to-Processor)UK International Data Transfer Agreement (IDTA)For UK flows Supplementary Measures Encryption, access controls, TIA (Transfer Impact Assessment)
We do not rely on Privacy Shield (invalidated).
All sub-processors are bound by GDPR-compliant Data Processing Agreements (DPAs).
Sub-ProcessorServiceLocationSCC/IDTA Amazon Web Services (AWS)Cloud hosting US (Oregon)Yes Stripe, Inc.Payments US Yes Google Workspace Email & docs US Yes Postmark (ActiveCampaign)Transactional email US Yes Sentry Error tracking US Yes
Full list: ghostpilot.ai/legal/subprocessors (updated quarterly).
Customers may subscribe to change notifications.
All incidents logged in our Breach Register.
Name: Sarah Chen Email: dpo@ghostpilot.ai
The DPO is independent, reports to the CEO, and oversees GDPR compliance.
We maintain internal records including:
Available to Supervisory Authorities on request.
We do not knowingly process data of individuals under 16. If discovered, we delete immediately.
We do not use solely automated processing to make decisions with legal or significant effects (e.g., no AI hiring or credit scoring).
Lodge complaints with:
We cooperate fully with all investigations.
Data Protection Officer Ghostpilot, LLC 444 N Michigan Av, Chicago, Illinois, 60611, USA
Email: dpo@ghostpilot.ai Secure Form: ghostpilot.net/gdpr-request
Approved by Kevin G williams– Chief Executive Officer
Sarah Chen – Data Protection Officer
We don’t just comply with GDPR — we build trust through transparency.Ghostpilot: AI SEO, done right.
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